Frequently Asked Questions

We aim to pack and ship your order as fast as possible, but should it happen that we haven't just shipped it yet, we can definitely modify your order for you, if you've regretted your purchase, ordered the wrong size, or forgotten to add anything. So please contact us as soon as possible, so that we can help you out before the order is shipped.

You can return your purchase up to 14 days after you've received the order.

Once you have placed your order, we will send you an e-mail with information. Within 2 business days we will have packed your order and sent it off to you. As soon as we have shipped the order, you will receive another e-mail from us with tracking information, so you will have the possibility to track your order. It can take up to 24 hours from the time you receive our e-mail until you can see the tracking information about your package.

We aim to pack and ship your order as fast as possible, but should it happen that we haven't just shipped it yet, we can definitely cancel your order. So please contact us as soon as possible, so that we can help you out before the order is shipped, otherwise you'll have to pay shipping to return it.

No, unfortunately not. We will not refund the difference between the normal price and the discount price.

If you have chosen to have your packaged delivered direct to your address, and you aren't at home when the package arrives, the package will typically be taken to a delivery point where you can go and pick it up with the details in your tracking or a paper in your mailbox.

The return costs 49,50 kr from inside of Denmark.

The money is refunded to the same card or bank account that you made the payment.

We aim to process all returns within 7 working days. Once your order has been processed, it can take up to 10 working days for the funds to arrive in your bank account. We will send you an e-mail when we have received your return and start your refund.

You can pay in DKK, NOK, SEK, EUR, USD, GBP

The money is reserved on your card until your order is shipped from our warehouse. After that we will capture and receive the funds on our end.

1 - 3 days delivery with GLS - only 30,00 kr.

1 - 3 days delivery with DAO - only 30,00 kr.

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